Cancellation policy

PURCHASE OPTIONS CANCELLATION POLICY

Certain products may occasionally be offered through purchase options such as subscriptions, pre-orders, or other recurring or deferred purchase arrangements. Any specific terms applicable to a purchase option will be clearly presented to you before you complete your purchase.

CANCELLATIONS

If you purchase a product through a recurring purchase option, you may cancel future recurring orders in accordance with the cancellation terms presented at the time of purchase.

Cancellation of a recurring purchase option will prevent future charges after the cancellation becomes effective but will not automatically cancel or refund orders that have already been processed or shipped.

PRE-ORDERS

If a product is offered for pre-order, estimated shipping or availability information will be provided on the applicable product page or during checkout.

To request cancellation of a pre-order that has not yet been processed or shipped, please contact us at jolunecare@gmail.com. We will make reasonable efforts to accommodate your request but cannot guarantee cancellation once an order has entered processing.

REFUNDS AND RETURNS

Any eligible refunds or returns are subject to our Return and Refund Policy unless different terms are expressly disclosed for a particular purchase option before purchase.

CONTACT INFORMATION

If you have questions about cancelling a purchase option, please contact us at:

Jolune LLC

Email: jolunecare@gmail.com